Service Access for the Deaf or Hard-of-Hearing

Clearpoint Credit Counseling Solutions offers housing, bankruptcy and credit counseling for deaf and hard-of-hearing clients.

Service Delivery Options

• Many consumers prefer to be counseled online (via the web and email). For online credit counseling, get started now.
• Clearpoint recommends Purple Communications for those who prefer video relay services. Visit Purple Communications to access free video and text relay services or to read more about Purple.
• Or, you may provide your own interpreter. Call 800.750.2227 (CCCS) to schedule your appointment.
• If you are unable to provide an interpreter, and you prefer an in-person or telephone session, Clearpoint will arrange for interpreter services. (Your counseling will be scheduled at a maximum of 5 days following your call and your counseling will take two hours.)

Please email customer service with questions about these four options.