Student Loan Counseling: Frequently Asked Questions (FAQ)

Are you interested in our student loan counseling service? If so, be sure to check out these questions and answers so you can make the right decision as to whether this service is right for you.

What is involved in student loan counseling?

During a student loan counseling session, your counselor will take a look at how much student debt you have, what types of loans you have and how much income you can reasonably contribute to them each month. Once this is determined, your counselor will explain various repayment options and help you decide which one is the best fit.

The counseling session is also an opportunity to discuss your general financial situation. In fact, your counselor can provide your FICO credit score and make suggestions for where you can cut costs in your budget.

How are your student loan counselors certified? What makes them experts?

Our counselors have been trained and certified by the Student Loan Alliance, a division of the National Foundation for Credit Counseling (NFCC). The accreditation program helps ensure that our counselors are up to speed on the latest trends in student lending and the options available to consumers. The Student Loan Alliance is a group of likeminded organizations working together to provide affordable and impactful student loan counseling services.

How much does this service cost?

The cost for this service is $95.

Who is a good fit for this service?

Clients seeking this service should have federal student loan debt. Federal loans offer the most flexibility and various repayment options, and our counselors will be able to give the most helpful recommendations to borrowers of these loans.

So, you can’t help with private loans?

Actually, we can make suggestions for how to better handle the burden of private loans. However, if private loans are the only loans you have, this service may not be right for you. In that case, we have some additional insight and resources on our blog, which may be helpful. Two articles to consider are How to Pay Off Private Student Loans and How to Refinance Private Student Loans.

How will student loan counseling help me?

This counseling service is really about helping you determine the option that’s in your best interest. Typically, we see that clients get confused about which programs are right for their situation. Picking the wrong repayment program can create headache and even cause you to lose more money in the long-run.

By working with us, you will find confidence in your student loan repayment decisions and find opportunities to optimize other aspects of your budget and credit.

Ready to Get Started?

A nonprofit counselor will call you in the next 48 hours to review your loans and make personalized suggestions.

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